1. Who you are contracting with

Guitar Vault (the "Service") is operated by Cling Creative, Inc. ("we", "us", "our"). By using the Service you enter into a binding agreement with Cling Creative, Inc.

2. Acceptance

By creating an account or otherwise using the Service you confirm that you accept these Terms. If you do not agree, do not use the Service. You must be of legal age in your jurisdiction, and if using the Service on behalf of an organisation, you must have authority to bind it.

3. The Service

Guitar Vault is a digital collectibles and community product that lets users discover guitars, build a personal vault, redeem codes, and purchase in-app credits ("Picks") and other digital items.

4. Account and accuracy

You are responsible for the confidentiality of your account credentials and for activity under your account. You must provide accurate information and keep it up to date.

5. Acceptable use

You must not misuse the Service. In particular you must not:

• Use the Service for unlawful purposes or in violation of applicable law;
• Engage in fraud, spam, or abusive behaviour;
• Infringe intellectual property or other rights of any party;
• Interfere with security, probe, scan, scrape, or distribute malware; or
• Reverse engineer, resell, or circumvent technical limits of the Service.

6. Intellectual property

We retain all rights, title and interest in the Service, including software, content, documentation and branding. You are granted a limited, non-exclusive, non-transferable right to use the Service in accordance with these Terms.

7. User content

You retain rights in content you submit. You grant us a limited licence to host, process and display that content solely as needed to operate the Service.

8. Payments and Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, taxes, subscription renewal and cancellation, and refund mechanics are governed by Paddle's Buyer Terms. Refunds are handled in accordance with our Refund Policy.

9. Service level and warranties

The Service is provided "as is". We do not guarantee uninterrupted or error-free operation and, to the fullest extent permitted by law, disclaim all implied warranties including merchantability and fitness for a particular purpose.

10. Liability

To the maximum extent permitted by law, our aggregate liability arising out of or related to the Service is limited to the fees you paid to us in the twelve (12) months preceding the claim. We are not liable for indirect, consequential, special, or punitive damages, or loss of profits, data, or goodwill. Nothing in these Terms excludes liability for fraud, death, or personal injury caused by negligence where such exclusion is prohibited by law.

11. Indemnity

You agree to indemnify us against claims arising from your content, your unlawful use of the Service, or your breach of these Terms.

12. Suspension and termination

We may suspend or terminate your access for material breach of these Terms, non-payment, security or fraud risk, or repeated or serious policy violations. On termination, your right to use the Service ends; we may delete associated data after a reasonable export window.

13. Changes

We may update these Terms from time to time. Material changes will be communicated through the Service or by email.

14. Governing law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws principles. Disputes will be brought in the state or federal courts located in Delaware, unless mandatory local law requires otherwise.

15. Contact

Cling Creative, Inc. — support@guitarvault.co